More than 20 years ago, Electronic Claims Services was founded by experienced auto insurance professionals looking to provide a needed service to the industry. Like all businesses at the time, we relied on fax and ‘snail mail,’ spent hours printing and sorting documents, and painstakingly generated all reports by hand. But as we grew alongside the industry, we soon recognized the potential of web-based applications and the inevitability of “going paperless”. We developed the prototype for ClaimsOffice.com, and our company goals pivoted permanently to forecasting industry needs and innovating online solutions.
We understand firsthand that the needs of the auto insurance business are changing rapidly, and digitalization is an ever-growing part of the change. That's why we build solutions that are compatible with the client systems you already have in place, and provide ClaimsOffice.Com as an easy-to-use online "office" your business can use instead of taking on the expensive cost of creating similar database compatible platforms within your own web service client.
Though we’re at home online, we’re proud to be headquartered in Portland, Oregon. We started small, and we strive today to stay close to the small local business ethic that began it all, partnering with local vendors when possible and supporting the community that supports us. We’re proud to be able to say that when you pick up the phone or type an email to our knowledgeable support staff, the response you receive is from one of our own right here in the Pacific Northwest.
